Privacy Policy

Village of Bolivar, New York
Effective date: September 29, 2026

The Village of Bolivar respects the privacy of people who visit its website and subscribe to Village text alerts. This policy explains what information we collect, how we use it, and the choices available to you.

Information we collect

When you visit our website, routine technical information such as your IP address, browser type, pages visited, and approximate visit times may be collected by our website hosting and security services. If you submit a form or contact us, we receive the information you provide.

If you sign up for text alerts, we collect your mobile number, the alert categories you select, and a record of your consent, including the date and method of signup. We may also maintain delivery, reply, opt-out, and support records needed to operate the service.

Village text alerts

You can voluntarily enroll through the website form and its separate text messaging consent checkbox. You may select public service announcements alone or also elect Village event updates, such as Pioneer Oil Days. Messages may include service disruptions, road or public works notices, Village announcements, and, if selected, event information. Message frequency varies with Village activity. Message and data rates may apply. Reply STOP to a Village text to unsubscribe or HELP for assistance. See our Text Messaging Terms and Conditions for details.

How we use and disclose information

We use information to run and secure the website, respond to requests, administer subscriptions, deliver the selected alerts, and meet applicable public records and legal obligations. We use Twilio and service providers acting for the Village to transmit and administer messages; these providers process information as needed to provide the service.

We do not sell, rent, or share mobile phone numbers or SMS consent and opt-in data with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for their own purposes. This does not prevent necessary processing by service providers acting solely on our behalf to deliver the Village’s messages, or disclosure when required by law.

Retention and public records

We retain website and messaging records as needed for Village operations and in accordance with applicable New York public records retention requirements. Some records held by the Village may be subject to requests under New York’s Freedom of Information Law; applicable privacy protections and exemptions are evaluated under that law. An unsubscribe request stops future program messages but may not require deletion of records that the Village must retain.

Your choices and security

You can unsubscribe from text alerts at any time by replying STOP to a Village message. For help, reply HELP or contact the Village through the contact details published on this website. You can ask the Village to review or correct the subscription information associated with your number. We use reasonable administrative and technical measures to protect information, although no website or text messaging system can guarantee absolute security. Avoid sending sensitive personal information by text.

Other websites and updates

Links to external sites are governed by those sites’ own policies. We may update this policy when our practices change. The effective date above indicates the current version.

Contact

Village of Bolivar, New York — contact the Village Clerk using the phone number or mailing address on the official Village website. For text alert assistance, you may also reply HELP to a Village message.